© Chloe Ramli

PRODUCT DESIGN & CX STRATEGIST

Product Designer

The Telegraph, 2023

Discover & Define Project

Solving Navigation for a Digital‑First Newsroom

Newsletters are pivotal in The Telegraph’s subscription strategy, serving as essential touchpoints for transforming engaged readers into loyal subscribers.

 

We undertook a comprehensive redesign of our email templates to significantly enhance engagement and conversion rates among high-intent readers who had yet to subscribe.

 

I conducted a thorough audit of existing templates, pinpointed hierarchy challenges, and crafted a modular design system that empowers editorial teams to produce consistent yet adaptable newsletter layouts.

Back to Top

© Chloe Ramli

PRODUCT DESIGN & CX STRATEGIST

Product Designer

The Telegraph, 2023

Discover & Define Project

Solving Navigation for a Digital‑First Newsroom

Newsletters are pivotal in The Telegraph’s subscription strategy, serving as essential touchpoints for transforming engaged readers into loyal subscribers.

 

We undertook a comprehensive redesign of our email templates to significantly enhance engagement and conversion rates among high-intent readers who had yet to subscribe.

 

I conducted a thorough audit of existing templates, pinpointed hierarchy challenges, and crafted a modular design system that empowers editorial teams to produce consistent yet adaptable newsletter layouts.

Back to Top

PRODUCT DESIGN & CX STRATEGIST

Product Designer

The Telegraph, 2023

Discover & Define Project

Turning Newsletters Into a Conversion Channel

Newsletters are pivotal in The Telegraph’s subscription strategy, serving as essential touchpoints for transforming engaged readers into loyal subscribers.

 

We undertook a comprehensive redesign of our email templates to significantly enhance engagement and conversion rates among high-intent readers who had yet to subscribe.

 

I conducted a thorough audit of existing templates, pinpointed hierarchy challenges, and crafted a modular design system that empowers editorial teams to produce consistent yet adaptable newsletter layouts.