© Chloe Ramli
PRODUCT DESIGN & CX STRATEGIST

Product Designer
The Telegraph, 2023
Discover & Define Project
Solving Navigation for a Digital‑First Newsroom
Newsletters are pivotal in The Telegraph’s subscription strategy, serving as essential touchpoints for transforming engaged readers into loyal subscribers.
We undertook a comprehensive redesign of our email templates to significantly enhance engagement and conversion rates among high-intent readers who had yet to subscribe.
I conducted a thorough audit of existing templates, pinpointed hierarchy challenges, and crafted a modular design system that empowers editorial teams to produce consistent yet adaptable newsletter layouts.
Back to Top
© Chloe Ramli
PRODUCT DESIGN & CX STRATEGIST

Product Designer
The Telegraph, 2023
Discover & Define Project
Solving Navigation for a Digital‑First Newsroom
Newsletters are pivotal in The Telegraph’s subscription strategy, serving as essential touchpoints for transforming engaged readers into loyal subscribers.
We undertook a comprehensive redesign of our email templates to significantly enhance engagement and conversion rates among high-intent readers who had yet to subscribe.
I conducted a thorough audit of existing templates, pinpointed hierarchy challenges, and crafted a modular design system that empowers editorial teams to produce consistent yet adaptable newsletter layouts.
Back to Top
PRODUCT DESIGN & CX STRATEGIST

Product Designer
The Telegraph, 2023
Discover & Define Project
Turning Newsletters Into a Conversion Channel
Newsletters are pivotal in The Telegraph’s subscription strategy, serving as essential touchpoints for transforming engaged readers into loyal subscribers.
We undertook a comprehensive redesign of our email templates to significantly enhance engagement and conversion rates among high-intent readers who had yet to subscribe.
I conducted a thorough audit of existing templates, pinpointed hierarchy challenges, and crafted a modular design system that empowers editorial teams to produce consistent yet adaptable newsletter layouts.